When a policyholder taps a Keepbrook payment link, the money goes to you. Not to us first, and not to a holding account. Here is how that works.
Your account, your provider
During setup we connect Keepbrook to your own merchant account with Stitch, PayFast or Ozow. The payment link we send carries your account details. When the policyholder pays, the provider settles the money into your account on its normal schedule, exactly as it would for any other payment you take.
What we see
We see that a payment was made, for how much, and against which policy. That is enough to stop reminders, thank the policyholder and add the payment to your daily reconciliation file. We never see card numbers or bank passwords; those stay with the payment provider.
How we get paid
We send you a separate invoice each month. It lists every premium recovered through Keepbrook, the success fee on each, the platform fee if your plan has one, and the messaging costs we passed through at cost. You pay it like any other supplier invoice.
Why we built it this way
Holding other people's premiums brings risk for everyone: for you, for your policyholders, and for us. Keeping the money in your own account means your auditors see one clean flow, your policyholders pay a name they recognise, and there is never a question about where a rand went.
